Thank you for your membership in PHP (HMO SNP). We appreciate the trust you have placed in us as your health care provider. This section of our website has most of the information you need to use the plan to get your health care, including how to request a medical care coverage decision and make an appeal. There information about your prescription drug benefit, including formulary, how to ask for a prescription drug coverage decision, and make an appeal. There is also information about your rights and responsibilities as a member of the plan and any changes to Medicare-covered services; how to appoint a representative to act for you, file a complaint or grievance, and disenroll from the plan; and what to do if you move. There is also a page where you can download member publications and forms, health condition and drug information fact sheets, and “Positive Outlook,” our member newsletter. If you cannot find the information you are looking for or have any questions about PHP, please do not hesitate to contact Member Services. PHP is an HMO plan with a Medicare contract. Enrollment in PHP depends on contract renewal.